A trial "Dog Express" event allowed 22 passengers [1] and 13 dogs [1] to travel off-cage on a Tokaido Shinkansen Nozomi service on June 20, 2026 [1].
This pilot program represents a shift in Japanese rail travel, which typically requires pets to be kept in carriers. By testing a more flexible environment, JR East is exploring how to expand travel options for pet owners and potentially increase ridership through specialized services.
The event, known as "わんわんエクスプレス," featured several activities designed to integrate pets into the high-speed rail experience. Participants engaged in photo sessions where dogs wore special caps, and attended a lecture delivered by a professional dog trainer on board [1]. While the trial was limited to a maximum capacity of 100 people [4], the actual turnout consisted of the 22 passengers and 13 pets [1].
Passengers expressed strong support for the initiative, noting that the service provides a viable alternative to long car trips. One participant said they intend to visit their grandparents after the trip and noted that because cars were previously the only means of transport, they wanted to try the Shinkansen.
Other participants highlighted the value of the off-cage experience. One rider said this was the best part of the trip and expressed a willingness to pay additional fees if such a service became a regular offering.
JR East is using the trial to gather data on the feasibility of pet-friendly carriages. The company is promoting new travel options for dog owners while monitoring how pets and passengers interact in the confined space of a Nozomi train [3, 2].
“22 passengers and 13 dogs traveled off-cage on a Tokaido Shinkansen Nozomi service.”
This trial suggests that JR East is targeting a niche but growing market of pet owners who find traditional rail restrictions a barrier to travel. If the pilot proves successful, the introduction of pet-friendly carriages could modernize the Shinkansen's service model to compete with the flexibility of private vehicle travel, potentially introducing new tiered pricing for pet-inclusive seating.
