The Mexican federal government launched a 24/7 digital window to modernize public administration and eliminate 1,711 obsolete procedures [1].
This shift aims to reduce wait times for citizens and decrease the bureaucratic burden associated with essential identity and travel documents. By moving services online, the administration intends to minimize the time residents spend in physical government offices.
One of the primary updates involves the Unique Population Registry Code, known as CURP. The government now allows citizens to obtain this identification number online [1]. However, reports indicate that some older versions of the CURP will no longer be valid for completing certain official procedures [2].
The government also overhauled the process for obtaining a passport. The number of requirements needed to apply for a passport was reduced from 21 to five [1]. This reduction is part of a broader effort to simplify the interaction between the state and the public.
Officials said the digital portal is designed to be accessible at all hours to ensure that residents do not lose entire mornings to administrative tasks. The initiative focuses on the transition from a paper-based system to a streamlined digital interface [1].
“The Mexican federal government launched a 24/7 digital window to modernize public administration”
The transition to a digital-first bureaucracy in Mexico represents a significant attempt to combat systemic inefficiency and corruption by removing human intermediaries. While the reduction in passport requirements and the availability of the CURP online lower the barrier for citizen access, the invalidation of older CURP versions may create a temporary gap in accessibility for those without immediate digital literacy or internet access.
